Le Creuset is proud of the workmanship in its products and warranties its enamelled Cast Iron cookware, from the date of purchase, for the lifetime of the original owner, whether a self purchase or received as a gift.*

The lifetime warranty covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

To claim under this warranty firmly attach to the cookware your printed name, address and nature of the complaint , together with the name of the retailer, if known.

Return it, with proof of purchase, to the retailer from which it was purchased. For customers who live in New Zealand, please call our friendly Customer Service team on the New Zealand helpline 0800 52 69 74, open from Monday to Friday, 11am - 7pm, or e-mail us at customerservices.nz@lecreuset.com.

If the defect is deemed to have been caused by a manufacturing fault, the defective cookware will be replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.

* This lifetime warranty does not affect your statutory rights.

The lifetime guarantee does not apply to cookware products with a non-stick coating.

Le Creuset guarantees its products in accordance with New Zealand Consumer Laws. Our goods come with guarantees that cannot be excluded under New Zealand Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information on caring for your Le Creuset cast iron cookware please click here.

Le Creuset offer a lifetime warranty on all 3-ply Stainless Steel products. The warranty applies from the date of purchase for the lifetime of the original owner, whether a self purchase or received as a gift.

The warranty covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

To claim under this warranty firmly attach to the cookware your printed name, address and nature of the complaint , together with the name of the retailer, if known.

Return it, with proof of purchase, to the retailer from which it was purchased. For customers who live in New Zealand please call our friendly Customer Service team on the New Zealand helpline 0800 52 69 74, open from Monday to Friday, 11am - 7pm, or e-mail us at customerservices.nz@lecreuset.com.

If the defect is deemed to have been caused by a manufacturing fault, the defective cookware will be replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.

The following are excluded from the warranty:

• Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.
• Scratches, stains, discolouration, corrosion or damage from overheating, to the interior or exterior of the pan. This also includes the non-stick coating.
• Consequential damage is expressly excluded from this warranty.
• A slight yellowing of the surface can occasionally happen after heating. This is completely harmless and does not affect the performance of the pan and is therefore excluded from the warranty.

The warranty does not affect your statutory rights.

Le Creuset guarantees its products in accordance with New Zealand Consumer Laws. Our goods come with guarantees that cannot be excluded under New Zealand Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information on caring for your Le Creuset 3-ply stainless steel cookware please click here.

Le Creuset offer a lifetime warranty on its Toughened Non-Stick products*. The warranty applies from the date of purchase of the original owner, whether a self-purchase or received as a gift.

The warranty covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

To claim under this warranty firmly attach to the cookware your printed name, address and nature of the complaint , together with the name of the retailer, if known.

Return it, with proof of purchase, to the retailer from which it was purchased. For customers who live in New Zealand, please call our friendly Customer Service team on the New Zealand helpline 0800 52 69 74, open from Monday to Friday, 11am - 7pm, or e-mail us at customerservices.nz@lecreuset.com.

If the defect is deemed to have been caused by a manufacturing fault, the defective cookware will be replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.

The following are excluded from the warranty:

• Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.
• Scratches, stains, discolouration, corrosion or damage from over-heating to the interior or exterior of the pan.
• Consequential damage is expressly excluded from this warranty.

The warranty does not affect your statutory rights.

Le Creuset guarantees its products in accordance with New Zealand Consumer Laws. Our goods come with guarantees that cannot be excluded under New Zealand Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information on caring for your Le Creuset toughened non-stick cookware please click here.

Le Creuset offer a Lifetime Warranty on its Non-Stick Bakeware products. The warranty applies from the date of purchase of the original owner, whether a self-purchase or received as a gift.

The warranty covers faulty workmanship and/or materials when the product is used in normal domestic conditions and in accordance with the care and use instructions provided.

To claim under this warranty firmly attach to the cookware your printed name, address and nature of the complaint , together with the name of the retailer, if known.

Return it, with proof of purchase, to the retailer from which it was purchased. For customers who live in New Zealand, please call our friendly Customer Service team on the New Zealand helpline 0800 52 69 74, open from Monday to Friday, 11am - 7pm, or e-mail us at customerservices.nz@lecreuset.com.

If the defect is deemed to have been caused by a manufacturing fault, the defective cookware will be replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.

The following are excluded from the warranty:

• Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.
• Scratches, stains, discolouration, corrosion or damage to the interior or exterior of the product from overheating, dishwasher use, or other misuse.
• Rusting of the rim area as described in the Care and Use information
• Consequential damage is expressly excluded from this guarantee.

The warranty does not affect your statutory rights.

Le Creuset guarantees its products in accordance with New Zealand Consumer Laws. Our goods come with guarantees that cannot be excluded under New Zealand Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information on caring for your Le Creuset non-stick bakeware please click here.

Le Creuset offer a 10-year Warranty on its Stoneware products. The warranty applies from the date of purchase of the original owner, whether a self-purchase or received as a gift.

The warranty covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

To claim under this warranty firmly attach to the cookware your printed name, address and nature of the complaint , together with the name of the retailer, if known.

Return it, with proof of purchase, to the retailer from which it was purchased. For customers who live in New Zealand, please call our friendly Customer Service team on the New Zealand helpline 0800 52 69 74, open from Monday to Friday, 11am - 7pm, or e-mail us at customerservices.nz@lecreuset.com.

If the defect is deemed to have been caused by a manufacturing fault, the defective cookware will be replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.

Le Creuset guarantees its products in accordance with New Zealand Consumer Laws. Our goods come with guarantees that cannot be excluded under New Zealand Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information on caring for your Le Creuset stoneware cookware please click here.

Le Creuset offer a 5 year Warranty on its stovetop Kettles and Stockpots. The warranty applies from the date of purchase of the original owner, whether a self purchase or received as a gift. The warranty covers defects in materials or manufacturing for 5 years when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

To claim under this warranty firmly attach to the product your printed name, address and nature of the complaint , together with the name of the retailer, if known.

Return it, with proof of purchase, to the retailer from which it was purchased. For customers who live in New Zealand, please call our friendly Customer Service team on the New Zealand helpline 0800 52 69 74, open from Monday to Friday, 11am - 7pm, or e-mail us at customerservices.nz@lecreuset.com.

If the defect is deemed to have been caused by a manufacturing fault, the defective Kettle or Stockpot will be replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production.

Le Creuset Kettles comply with EN13750 when used under normal domestic circumstances. The Kettle must be removed from the heat source once it has reached boiling point and not be left simmering.

The following are excluded from the warranty:

• Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.
• Scratches, stains, discolouration, corrosion or damage from overheating to the interior or exterior of the Kettle or Stockpot.
• Damage to either the hob/cooker or kettle as a result of allowing the kettle to boil dry or from over-heating following use of the boost function on an induction hob. Le Creuset will not accept liability for any damage that occurs as a result of allowing either of these to occur.
• Consequential damage is expressly excluded from this warranty.

The warranty does not affect your statutory rights.

Le Creuset guarantees its products in accordance with New Zealand Consumer Laws. Our goods come with guarantees that cannot be excluded under New Zealand Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information on caring for your Le Creuset Enamel on Steel product please click here.

Le Creuset offer a 10-year warranty on its Wine Accessories Metal Premium Collection as well as all Wine Accessories Lever Models. A 5-year warranty is given on most of the products of the Wine Accessories Everyday Range. The warranty applies from the date of purchase of the original owner, whether a self-purchase or received as a gift.

The warranty covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

To claim under this warranty firmly attach to the product your printed name, address and nature of the complaint , together with the name of the retailer, if known.

Return it, with proof of purchase, to the retailer from which it was purchased. For customers who live in New Zealand, please call our friendly Customer Service team on the New Zealand helpline 0800 52 69 74, open from Monday to Friday, 11am - 7pm, or e-mail us at customerservices.nz@lecreuset.com.

If the defect is deemed to have been caused by a manufacturing fault, the defective product will be replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.

The warranty does not affect your statutory rights.

Le Creuset guarantees its products in accordance with New Zealand Consumer Laws. Our goods come with guarantees that cannot be excluded under New Zealand Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information on caring for your Wine Accessory products please click here.

Le Creuset offer a 5-year warranty on all the Glassware products. The warranty applies from the date of purchase of the original owner, whether a self purchase or received as a gift.

The warranty covers defects in materials or manufacturing for 5 years when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

To claim under this warranty firmly attach to the product your printed name, address and nature of the complaint , together with the name of the retailer, if known.

Return it, with proof of purchase, to the retailer from which it was purchased. For customers who live in New Zealand please call our friendly Customer Service team on the New Zealand helpline 0800 52 69 74, open from Monday to Friday, 11am - 7pm, or e-mail us at customerservices.nz@lecreuset.com.

If the defect is deemed to have been caused by a manufacturing fault, the defective product will be replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.

The following are excluded from the warranty:

• Damage caused by normal wear and tear, accidental breakage, misuse, abuse or commercial use.
• Consequential damage is expressly excluded from this warranty.

The warranty does not affect your statutory rights.

Le Creuset guarantees its products in accordance with New Zealand Consumer Laws. Our goods come with guarantees that cannot be excluded under New Zealand Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information on caring for your Le Creuset Glassware please click here.

Le Creuset offer a 10-year warranty on all the Salt & Pepper Mills. The warranty applies from the date of purchase of the original owner, whether a self purchase or received as a gift.

The warranty covers defects in materials or manufacturing for 10 years when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

To claim under this warranty firmly attach to the product your printed name, address and nature of the complaint , together with the name of the retailer, if known.

Return it, with proof of purchase, to the retailer from which it was purchased. For customers who live in New Zealand please call our friendly Customer Service team on the New Zealand helpline 0800 52 69 74, open from Monday to Friday, 11am - 7pm, or e-mail us at customerservices.nz@lecreuset.com.

If the defect is deemed to have been caused by a manufacturing fault, the defective product will be replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.

The following are excluded from the warranty:

• Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.
• Rust or malfunction caused by submerging the product in water or by placing it in the dishwasher.
• Consequential damage is expressly excluded from this warranty.

The guarantee does not affect your statutory rights.

Le Creuset guarantees its products in accordance with New Zealand Consumer Laws. Our goods come with guarantees that cannot be excluded under New Zealand Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information on caring for your Le Creuset Mills please click here.